Privacy Policy

Privacy Policy

1. Introduction

Welcome to Mewing Academy ("we," "us," or "our"). We are committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.mewingacademy.com/, purchase our courses, use our tools (including VisonMe), participate in our community, shop in our store, or subscribe to our newsletter (collectively, the "Services").

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

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2. Information We Collect

2.1 Information You Provide Directly

• Account Information: When you create an account, we collect your name, email address, username, and password.
• Payment Information: When you purchase courses or products through our store, we collect billing details such as your name, billing address, and payment card information. Payment processing is handled by third-party payment processors; we do not store full credit card numbers on our servers.
• Newsletter Subscription: When you subscribe to our weekly newsletter, we collect your name and email address.
• Community Participation: When you post in our community forums, we collect the content you submit, including text and any images you upload.
• VisonMe Tool: When you use our VisonMe feature, we do not collect facial images or photos that you upload for the purpose of tracking your progress. These images are stored on your device only and are only accessible to you unless you choose to share them.
• Communications: When you contact us via email or other channels, we collect the content of your messages and any information you choose to provide.

2.2 Information Collected Automatically

• Log Data: We automatically collect information such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
• Cookies and Similar Technologies: We use cookies, pixels, and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.
• Device Information: We may collect information about the device you use to access our Services, including device type, screen resolution, and unique device identifiers.

2.3 Information from Third Parties

We may receive information about you from third-party platforms, such as our hosting and course platform provider (Kajabi), payment processors, and analytics services.

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3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our Services, including delivering courses, operating the store, and running the VisonMe tool.
• To process transactions and send related information, including purchase confirmations and invoices.
• To send you our weekly newsletter and other marketing communications you have opted into. You may opt out at any time.
• To manage your account, respond to your inquiries, and provide customer support.
• To personalize your experience and deliver content and product recommendations relevant to your interests.
• To monitor and analyze usage trends to improve our Services.
• To detect, prevent, and address fraud, security issues, and technical problems.
• To comply with legal obligations and enforce our terms of service.

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4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, email delivery, hosting (Kajabi), analytics, and customer support. These providers are contractually obligated to use your information only as necessary to provide their services to us.
• Community Content: Information you post in our community forums is visible to other community members. Please exercise caution when sharing personal information in public areas.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or subpoena).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information for other purposes with your explicit consent.

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5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing activity. These may include:

• Essential Cookies: Required for the basic functionality of our website, such as maintaining your login session.
• Analytics Cookies: Used to understand how visitors interact with our website, helping us improve performance and content.
• Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our Services.

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6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. We may also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. If you request account deletion, we will delete or anonymize your personal information within a reasonable timeframe, unless we are legally required to retain it.

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7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain exceptions.
• Opt-Out of Marketing: Unsubscribe from our marketing emails by clicking the "unsubscribe" link in any email or by contacting us directly.
• Data Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.
• Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time.

To exercise any of these rights, please contact us using the information provided in Section 12 below.

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9. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. If you believe a child under 16 has provided us with personal information, please contact us immediately.

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10. International Data Transfers

If you access our Services from outside the country where our servers are located, your information may be transferred to, stored, and processed in a country other than your own. By using our Services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of our Services after any changes constitutes your acceptance of the updated policy.

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12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Mewing Academy Email: [email protected] Website: https://www.mewingacademy.com/